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Shipping & Returns

Shipping & Returns

Returns Policy

If you are not satisfied with your purchase, we will refund returns, minus shipping (in original undamaged packing, in new and unused condition) within 30 days. Damaged merchandise must be reported within 3 days of receipt for an exchange at no charge. For refunds for merchandise with free shipping, the buyer is responsible for the actual cost of shipping. The shipping cost will be deducted from the final refunded amount once an item has been returned. A restocking fee of 20 percent may apply. No refunds will be issued without prior approval. A customer RA number must be issued before we can except any return. Items that are damaged during return will not be accepted for refund or exchange. Shipping insurance for your return packages is strongly advised. No refunds will be issued beyond 30 days of time of receipt.

If you need additional assistance to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Most items do ship out within 24 hours of the order being placed. However, depending on the product purchased, processing and shipping can take 4-5 business days. If purchasing a custom made item, the shipping time will be listed in the description of that product. Hawaii/Alaska & PR Please contact us for shipping quote before purchasing. Florida residents add 7% sales tax.

 

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